Help
SendGather is how an organization asks named people for something — a paragraph, a photo, a file — and collects it in one place.
You were asked for something
You don't need an account, and you never will.
Collecting things from people
You're signed in and something isn't doing what you expected.
- Why can't I send my request?What an organization has to prove before SendGather will email anybody in its name.
- Somebody didn't get their emailWhat the delivery states mean, how to retry one, and how to send a link yourself instead.
- What happens when I close a request?What stops working, what stays readable, and what you can still download afterwards.
Your organization and account
Who can get in, what it takes to send, and how to get back in.
- Verifying your organization's addressWhat the address is for, why it isn't your login, and what happens when you change it.
- Admins, and who can see whatAdding and removing people, what the owner can do that nobody else can, and limiting somebody to their own requests.
- Handing the organization to somebody elseTransferring ownership, who has to approve it, and what to do when the owner has already gone.
- Two-factor authenticationTurning it on, your recovery codes, requiring it of everyone, and what happens if somebody loses their phone.
- You can't get inA lost inbox, a lost phone, an owner who left — which door applies, and which one you have to set up before you need it.
Still stuck?
If you coordinate requests, there is a Send feedback link in the Account menu once you’re signed in — it reaches us directly and tells us which page you were on. If you were asked to contribute something and the request looks wrong, every request page has a Report this request link at the bottom.